Click Commerce, Inc., incorporated in August 1996, provides on-demand supply and demand chain management software and consulting, hosting and related services that enable users throughout the world to collaborate, in real time, with business partners across an extended enterprise. Its solutions support the business processes of a variety of industries, including manufacturing, aerospace, defense, and high-tech. The Company's product offerings include its demand chain management solutions, supply chain management solutions, service parts planning and optimization solutions, master data management solutions, contract and service management solutions and eResearch and healthcare solutions. The Company offers all of its products on a software as a service (SaaS) or a hosted, application service provider (ASP) basis. Under this SaaS model, the Company's software is installed, operates and is maintained on Company-owned servers, which are monitored and maintained by Company personnel. Demand Chain Management Solutions The Company's demand chain management solution offers an integrated demand chain management and e-commerce solution. It includes over 35 software components that automate communication and business processes across distribution channels. The Company's software is customized for each of its customers, and each of its customers can allow each of its users to further customize it. Supported demand chain business processes include partner recruitment and profiling, lead management and distribution; price and quotation management; integrated quote-to-order and lead-to-order; monitoring and tracking of warranty claims and returns; training and certification; channel forecasting; point-of-sale analysis, and marketing funds management. The Company competes with Comergent, IBM, SAP and Oracle. Supply Chain Management Solutions Supply chain management solutions, which were acquired in February 2005, provide supply chain execution and warehouse management solutions for multi-tiered supply chains and include radio frequency identification (RFID)-ready demand fulfillment solution. These solutions enable supply network communications, coordinate business processes and services, and optimize supply chain functions. With this technology, Click Commerce's clients can receive orders and other information from their customers who have implemented RFID initiatives and can run their warehouse and fulfillment operations using the same RFID information that their customers use in their retail operations. The Company's solutions are designed to function independently of one another, or in tandem for tailored enterprise network environments. Each solution includes the Company's rapid integration platform, best business practice methods, and a supply chain intelligence dashboard. The Company competes with Manhattan Associates, Red Prairie, High Jump, OneNetwork, I2 and Manugistics. Service Parts Planning and Optimization Solutions The Company's service parts planning and optimization solutions, which were acquired in May 2005, are designed to improve the performance of the customers' service and repair activities and their investments in spare parts inventories. These solutions are particularly important for companies in the aerospace, defense, automotive and high technology industries, where maintaining and repairing complex equipment is critical. These products are designed to help optimize the procurement and distribution of spare parts inventories, the deployment of parts to stocking locations, and the flow and disposition of inventory through the repair loop and back into usable stock. The Company's service parts planning and optimization solution applications have a view of the service network and provide planning capabilities coupled with an integrated tool for bridging the information gaps between partners. Embedded algorithms identify and address issues related to a company's service parts supply chain and help companies determine disposition and routing at each step: return, receipt, repair, and restock.