Coldwater Creek Inc. operates as a multi-channel specialty retailer of women's apparel, jewelry, and accessories in the United States. It operates in two segments, Retail and Direct. The Retail segment operates premium retail stores located in lifestyle centers, traditional malls, and street locations; factory outlet stores; and day spas that provide spa treatments, including massages, facials, body treatments, manicures, and pedicures, as well as relevant apparel and personal care products. As of November 2, 2013, it operated 343 premium retail stores; and 36 factory outlet stores. This segment also operated Coldwater Creek ~ The Spa concept in 7 locations. The Direct segment offers merchandise through its e-commerce Website coldwatercreek.com, as well as over the phone and through the mail. The company was founded in 1984 and is headquartered in Sandpoint, Idaho.